Manuscript Details - IJARW1883

ManuScript Details
Paper Id: IJARW1883
Title: FACTORS AFFECTING CUSTOMER SATISFACTION ON E-BANKING SERVICE QUALITY IN VIETNAMESE COMMERCIAL BANKS
Published in: International Journal Of All Research Writings
Publisher: IJARW
ISSN: 2582-1008
Volume / Issue: Volume 4 Issue 11
Pages: 9
Published On: 5/16/2023 9:42:36 PM      (MM/dd/yyyy)
Main Author Details
Name: Ta Thi Kieu Trang
Institute: Ho Chi Minh University of Banking, Vietnam
Co - Author Details
Author Name Author Institute
Abstract
Research Area: Accounting, Banking
KeyWord: satisfaction, customers, service quality, e-banking, commercial bank, Vietnam.
Abstract: E-banking service is a new service, applying technology, plays an important role in improving the business efficiency of banks and becomes an indispensable force in the business model of the Industry 4.0 era. This article studies the factors affecting customer satisfaction about the quality of e-banking services in Vietnamese commercial banks.
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IEEE
Ta Thi Kieu Trang, "FACTORS AFFECTING CUSTOMER SATISFACTION ON E-BANKING SERVICE QUALITY IN VIETNAMESE COMMERCIAL BANKS", International Journal Of All Research Writings, vol. 4, no. 11, pp. 88-96, 2023.
MLA Ta Thi Kieu Trang "FACTORS AFFECTING CUSTOMER SATISFACTION ON E-BANKING SERVICE QUALITY IN VIETNAMESE COMMERCIAL BANKS." International Journal Of All Research Writings, vol 4, no. 11, 2023, pp. 88-96.
APA Ta Thi Kieu Trang (2023). FACTORS AFFECTING CUSTOMER SATISFACTION ON E-BANKING SERVICE QUALITY IN VIETNAMESE COMMERCIAL BANKS. International Journal Of All Research Writings, 4(11), 88-96.
FACTORS AFFECTING CUSTOMER SATISFACTION ON E-BANKING SERVICE QUALITY IN VIETNAMESE COMMERCIAL BANKS
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FACTORS AFFECTING CUSTOMER SATISFACTION ON E-BANKING SERVICE QUALITY IN VIETNAMESE COMMERCIAL BANKS

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