ManuScript Details
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Paper Id:
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IJARW1607
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Title:
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TALKING ABOUT HOW TO IMPROVE CUSTOMER SATISFACTION OF POWER SUPPLY BUSINESS OFFICE IN THAI NGUYEN PROVINCE, VIET NAM?
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| Published in: |
International Journal Of All Research Writings |
| Publisher: |
IJARW |
| ISSN: |
2582-1008 |
| Volume / Issue: |
Volume 3 Issue 8 |
| Pages: |
4
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| Published On: |
2/18/2022 10:06:50 PM (MM/dd/yyyy) |
Main Author Details
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Name:
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Thi Lan Huong Nguyen |
| Institute: |
Thai Nguyen University of Economics and Business Admistration, ThaiNguyen, Vietnam |
Co - Author Details
| Author Name |
Author Institute |
| Thi Mai Tran |
Thai Nguyen University of Economics and Business Administration, Thai Nguyen, Viet Nam |
| Thanh Phuc Do |
Thai Nguyen University of Economics and Business Administration, Thai Nguyen, Viet Nam |
Abstract
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Research Area:
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human resource management |
| KeyWord: |
Power Supply Business Office; Customer Service; Satisfaction Improvement; Whole Process Management. |
| Abstract: |
The power supply business office is a service department directly facing customers. As a window unit, its service quality and level directly affect customer satisfaction, which in turn affects the overall power supply service level of the power supply enterprise. In this regard, attention must be paid to the customer satisfaction of the power supply business office service. Combining with the needs of customer service in power supply business offices, this paper proposes methods to enhance customer satisfaction based on experience, embodies the essence of the whole process management method in the entire management concept, and gives effective practical strategies for reference by peers. |
Citations
Copy and paste a formatted citation or use one of the links to import into a bibliography manager and reference.
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IEEE
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Thi Lan Huong Nguyen, Thi Mai Tran, Thanh Phuc Do, "TALKING ABOUT HOW TO IMPROVE CUSTOMER SATISFACTION OF POWER SUPPLY BUSINESS OFFICE IN THAI NGUYEN PROVINCE, VIET NAM?", International Journal Of All Research Writings,
vol. 3, no. 8, pp. 64-67, 2022.
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MLA
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Thi Lan Huong Nguyen, Thi Mai Tran, Thanh Phuc Do "TALKING ABOUT HOW TO IMPROVE CUSTOMER SATISFACTION OF POWER SUPPLY BUSINESS OFFICE IN THAI NGUYEN PROVINCE, VIET NAM?." International Journal Of All Research Writings,
vol 3, no. 8, 2022, pp. 64-67.
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APA
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Thi Lan Huong Nguyen, Thi Mai Tran, Thanh Phuc Do (2022). TALKING ABOUT HOW TO IMPROVE CUSTOMER SATISFACTION OF POWER SUPPLY BUSINESS OFFICE IN THAI NGUYEN PROVINCE, VIET NAM?. International Journal Of All Research Writings,
3(8), 64-67.
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TALKING ABOUT HOW TO IMPROVE CUSTOMER SATISFACTION OF POWER SUPPLY BUSINESS OFFICE IN THAI NGUYEN PROVINCE, VIET NAM?
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TALKING ABOUT HOW TO IMPROVE CUSTOMER SATISFACTION OF POWER SUPPLY BUSINESS OFFICE IN THAI NGUYEN PROVINCE, VIET NAM?
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