ManuScript Details
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Paper Id:
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IJARW2356
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Title:
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FOOD SATISFACTION OF UNIVERSITY HOMESTAYS CUSTOMERS
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| Published in: |
International Journal Of All Research Writings |
| Publisher: |
IJARW |
| ISSN: |
2582-1008 |
| Volume / Issue: |
Volume 6 Issue 6 |
| Pages: |
9
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| Published On: |
12/23/2024 1:23:28 AM (MM/dd/yyyy) |
Main Author Details
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Name:
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Natasha Sofia F. Bonachita |
| Institute: |
Central Mindanao University |
Co - Author Details
| Author Name |
Author Institute |
| Sandara P. Revilla |
Central Mindanao University |
| Efren P. Macerin Jr. |
Central Mindanao University |
| Dr. Annie Fritce A. Aballe |
Central Mindanao University |
| Algen B. Ababao |
Central Mindanao University |
| Arian Faith N. Bacolio |
Central Mindanao University |
Abstract
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Research Area:
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Tourism Management |
| KeyWord: |
food quality, food satisfaction, service quality, customer satisfaction |
| Abstract: |
The main purpose of this study was to investigate customer satisfaction with the food services offered by the University Homestay of Central Mindanao University. Given the importance of quality food in improving the emotional and academic performance of students, the study focused on three core factors: food quality, service quality, and price and value. A descriptive, correlational, and comparative research design was used, which covered 84 respondents, who were mostly students, through a structured Likert-scale questionnaire. Findings indicated that the respondents were generally satisfied with the quality of food and cleanliness of services, while friendliness and pricing fairness were issues that needed improvement. Statistical analysis did not reveal significant differences in satisfaction based on gender, occupation, or visit frequency, although the youngest group of respondents aged 18–19 years reported a higher satisfaction level. Results point out the need for customized approaches to improve the quality of food, service standards, and pricing schemes specifically for student-centric demographics. This study provides actionable insights that the management of University Homestay should continuously evaluate customer preference and service attributes to remain satisfied and loyal. Hence, future studies are strongly recommended to expand the current scope by increasing the term of the survey and targeting different respondent groups. |
Citations
Copy and paste a formatted citation or use one of the links to import into a bibliography manager and reference.
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IEEE
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Natasha Sofia F. Bonachita, Sandara P. Revilla, Efren P. Macerin Jr., Dr. Annie Fritce A. Aballe, Algen B. Ababao, Arian Faith N. Bacolio, "FOOD SATISFACTION OF UNIVERSITY HOMESTAYS CUSTOMERS", International Journal Of All Research Writings,
vol. 6, no. 6, pp. 289-297, 2024.
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MLA
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Natasha Sofia F. Bonachita, Sandara P. Revilla, Efren P. Macerin Jr., Dr. Annie Fritce A. Aballe, Algen B. Ababao, Arian Faith N. Bacolio "FOOD SATISFACTION OF UNIVERSITY HOMESTAYS CUSTOMERS." International Journal Of All Research Writings,
vol 6, no. 6, 2024, pp. 289-297.
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APA
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Natasha Sofia F. Bonachita, Sandara P. Revilla, Efren P. Macerin Jr., Dr. Annie Fritce A. Aballe, Algen B. Ababao, Arian Faith N. Bacolio (2024). FOOD SATISFACTION OF UNIVERSITY HOMESTAYS CUSTOMERS. International Journal Of All Research Writings,
6(6), 289-297.
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FOOD SATISFACTION OF UNIVERSITY HOMESTAYS CUSTOMERS
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