ManuScript Details
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Paper Id:
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IJARW2041
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Title:
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FACTORS AFFECTING LOGISTICS SERVICE QUALITY: A STUDY AT J&T EXPRESS COMPANY, VIET NAM
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| Published in: |
International Journal Of All Research Writings |
| Publisher: |
IJARW |
| ISSN: |
2582-1008 |
| Volume / Issue: |
Volume 5 Issue 9 |
| Pages: |
4
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| Published On: |
3/13/2024 9:07:31 PM (MM/dd/yyyy) |
Main Author Details
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Name:
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Duong Thi Thuy Huong |
| Institute: |
Thai Nguyen University of Economics and Business Administration |
Co - Author Details
| Author Name |
Author Institute |
| Au Thi Dieu Linh |
Thai Nguyen University of Economics and Business Administration |
Abstract
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Research Area:
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Business and Marketing |
| KeyWord: |
quality, logistics service, logistics service quality, enterprise |
| Abstract: |
This study aims to identify the factors influencing the logistics service quality of J&T Express in Thai Nguyen, Vietnam, during the period 2022-2023, using quantitative research methods. Data was collected from 400 customers currently using the company's logistics services in Thai Nguyen, Vietnam. Convenient sampling method was also employed to ensure that respondents are proportionally representative. The research results will serve as a basis for providing recommendations to logistics enterprises, customers, and government regulatory agencies to enhance the quality of logistics services. |
Citations
Copy and paste a formatted citation or use one of the links to import into a bibliography manager and reference.
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IEEE
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Duong Thi Thuy Huong, Au Thi Dieu Linh, "FACTORS AFFECTING LOGISTICS SERVICE QUALITY: A STUDY AT J&T EXPRESS COMPANY, VIET NAM", International Journal Of All Research Writings,
vol. 5, no. 9, pp. 51-54, 2024.
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MLA
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Duong Thi Thuy Huong, Au Thi Dieu Linh "FACTORS AFFECTING LOGISTICS SERVICE QUALITY: A STUDY AT J&T EXPRESS COMPANY, VIET NAM." International Journal Of All Research Writings,
vol 5, no. 9, 2024, pp. 51-54.
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APA
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Duong Thi Thuy Huong, Au Thi Dieu Linh (2024). FACTORS AFFECTING LOGISTICS SERVICE QUALITY: A STUDY AT J&T EXPRESS COMPANY, VIET NAM. International Journal Of All Research Writings,
5(9), 51-54.
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FACTORS AFFECTING LOGISTICS SERVICE QUALITY: A STUDY AT J&T EXPRESS COMPANY, VIET NAM
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